Later Life Matters: Derby 2016

Info

At: The Holiday Inn, Riverlights
On: Friday 11th March 2016
Cost: Free
Timings: 10am – 4pm (drop-in lunch session 12pm – 1pm)


What services are available for older people in Derby?

This free event brought together solutions for older people facing up to the challenges of planning for the future.

Expert speakers tackled a range of issues including financial planning, cancer care, legal considerations, support in your home, dementia and technology advice.

This event ran throughout the day and guests were welcome to attend either the morning or afternoon session, or for the entire day.

For those who only had their lunch hour, there was a “drop-in” session between 12pm and 1pm to visit the stands and ask questions.

  • Specially selected stallholders
  • Expert charities and businesses
  • Short talks running throughout the day
  • Friendly and relaxed atmosphere
  • Free refreshments
  • Car parking discount

What did we do there?

Here at Tranquil, we specialise in technology that makes life easier, safer and more enjoyable for older people and their families across the UK.

On the day, we offered:

  • A technology advice talk explaining how we can help
  • A fully equipped stall demonstrating our offerings
  • Our team on hand to offer face-to-face advice and guidance
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What is VAT Relief?

You almost certainly qualify.

  • ✅ Prices already shown with VAT relief – savings are included
  • ✅ VAT Relief box is automatically ticked at checkout
  • ✅ Just enter the user’s name + condition – e.g. Alzheimer’s, Arthritis, Parkinson’s
  • ✅ Any long-term health condition counts – nearly all our customers qualify
  • ✅ VAT relief also applies to any required subscriptions – claimed at time of subscription registration

That’s it — no paperwork, no medical proof needed!


If you’re buying for yourself or someone else with a long-term health condition or disability, you qualify.

Examples include:

  • Alzheimer’s, dementia, Parkinson’s
  • Arthritis, angina, diabetes, COPD
  • Any other ongoing physical or mental health condition
  • Also applies if you’re buying on behalf of a charity
  • Temporary health conditions do not qualify (such as a broken wrist)

👉 In practice, almost every customer qualifies.


It’s already done for you:

  1. Go to checkout — the VAT relief box is already ticked.
  2. Enter the user’s full name and the condition (e.g. “Alzheimer’s”).
  3. Pay as normal — VAT is automatically removed.


  • Claiming VAT relief is normal and expected — it’s how these products are sold.
  • The government requires us to collect a name + condition, but that’s all.
  • We’ve never known HMRC to challenge or question a claim.
  • It’s only an offence to claim if there is no long-term health condition at all.

👉 In short: If you or the person you’re buying for has any long-term health condition, you qualify.


Sometimes there’s something you need to know before buying

If you’ve got any questions about VAT relief, whether you’re eligible or anything else, our friendly experts are always happy to help.