Care Homes, NHS, Local Authorities & Professionals

We’ve worked in the health and care sectors, that’s we’ve made purchasing from us as straightforward as possible.

We already work with care organisations and the NHS across the UK, who love our competitive prices and second-to-none service.

Our team knows our products inside out and offers expert support every step of the way, meaning less hassle for you and your team!

Popular Products For Care, Health & Education Sectors

These products are regularly purchased by other organisations

We Accept Purchase Orders

We understand cash flow is important for every organisation, especially in care.

  • Payment accepted via BACS or Card
  • FREE next day delivery on many products

How To Place A Purchase Order

Step 1) Send us an email to hello@tranquil.uk with the following…

We recommend copying and pasting the list below to make sure you’ve included everything

  • Your billing address and contact name
    Your delivery address and contact name
  • The SKU (ID’s) for items you require (shown above price)
  • The quantities of each you’d like
  • Best contact telephone number
  • Which delivery option you’d like…
    Basket over £99: UK Priority (£4.95) 1-2 Working Days or UK FREE Economy 3-4 Working Days
    Basket under £99: UK Priority (£4.95) 1-2 Working Days or UK Economy (£3.45) 3-4 Working Days
  • If you’re eligible to claim VAT relief and the product has the price displayed as (With VAT Relief), please provide the name of the person using the device/s and their medical condition e.g. Alzheimer’s disease

Step 2) Make the payment

  • You’ll be sent a pro-forma invoice with our bank details on it via email
  • Pay the full amount in to the account shown with your order ID as the reference
  • Make sure to notify us when you’ve made the payment, so we can dispatch your order

Any Questions / Want To Discuss Bulk Purchase Discounts?

Our team of experts is always on hand to offer advice

  • Call us: 03300 10 14 18
  • Email us: hello@tranquil.uk
  • Livechat: Use the chat-box in the bottom right of your screen

Free UK Shipping

Orders over £100

Risk-Free Moneyback Trial

Try for 30 days, get full refund

Excellent Customer Support

UK-based help when you need it

100% Secure Checkout

Accepts all major cards

What is VAT Relief?

You almost certainly qualify.

Here’s what you need to know, at a glance:

  • ✅ Prices already shown with VAT relief – savings are included
  • ✅ VAT Relief box is automatically ticked at checkout
  • ✅ Just enter the user’s name + condition – e.g. Alzheimer’s, Arthritis, Parkinson’s
  • ✅ Any long-term health condition counts – nearly all our customers qualify
  • ✅ VAT relief also applies to any required subscriptions – claimed at time of subscription registration

That’s it — no paperwork, no medical proof needed!


Who qualifies?

If you’re buying for yourself or someone else with a long-term health condition or disability, you qualify.

Examples include:

  • Alzheimer’s, dementia, Parkinson’s
  • Arthritis, angina, diabetes, COPD
  • Any other ongoing physical or mental health condition
  • Also applies if you’re buying on behalf of a charity
  • Temporary health conditions do not qualify (such as a broken wrist)

👉 In practice, almost every customer qualifies.


How do I Claim?

It’s already done for you:

  1. Go to checkout — the VAT relief box is already ticked.
  2. Enter the user’s full name and the condition (e.g. “Alzheimer’s”).
  3. Pay as normal — VAT is automatically removed.


Important to know

  • Claiming VAT relief is normal and expected — it’s how these products are sold.
  • The government requires us to collect a name + condition, but that’s all.
  • We’ve never known HMRC to challenge or question a claim.
  • It’s only an offence to claim if there is no long-term health condition at all.

👉 In short: If you or the person you’re buying for has any long-term health condition, you qualify.


Questions About VAT Relief?

Sometimes there’s something you need to know before buying

If you’ve got any questions about VAT relief, whether you’re eligible or anything else, our friendly experts are always happy to help.