Miles Waghorn

Understanding Doro Flip Phones: Your Top 35 Questions Answered

Understanding Doro Flip Phones: Your Top 35 Questions Answered 1 – What is a Doro phone? A Doro phone is a type of mobile phone produced by Doro, a Swedish company known for designing telecommunication devices for seniors and people with special needs One model, the Doro 6620, is a simple, user-friendly camera phone available […]

GPS Trackers for Dementia Patients: Your Top 24 Questions Answered

GPS Trackers for Dementia Patients: Your Top 24 Questions Answered As we age, our bodies and minds naturally experience a decline, increasing the likelihood of developing dementia-related conditions. Among the numerous distressing symptoms associated with dementia, getting lost (or wandering) is one of the most concerning.  Your loved one may forget their way home and […]

Apps For Older People – Guide to Apps for Elderly

Click here to skip to the apps list What do we know about Apps for Older People? We’ve spent years working with older people; spreading the knowledge to understand and enjoy the benefits technology, smartphones, tablets and apps can offer. Seniors are sometimes the least likely to be confident using technology, but often problems encountered […]

Checking Your Sleeping Habits Online

Did you know that sleeping habits can vary? That’s right, with over 7 billion people around the world, not everyone sleeps the same. There are several factors that can affect how a person sleeps, from where they live, to their busy schedules and even specific health conditions they may have. Everyone knows falling asleep is […]

How Technology Can Make Travel And Adventure Stress Free

Make Travel and Adventure Stress Free As a wise person once said, “travel is the only thing you buy which makes you richer”. Whether it’s a swift city break or a lengthy adventure, technology has revolutionised it’s every aspect.     Researching, Planning & Booking    From meticulous planners to the more spontaneous, technology provides many ways to get the most from your trip. Travel […]

Guide To Selling Online

The TechSilver Guide to Selling Online Whether it’s finally time to clean out a cluttered house and get rid of those things the charity shop won’t take or get some extra cash for weekends away. Trading your old things online is not only kinder to the environment than throwing them away, but often enjoyable and […]

What Illness do I have? – Guide to Online Symptom Checkers

What Illness do I have? – Introduction The huge amount of knowledge which is freely shared online now means that booking an appointment with your GP is no longer the only option should you have any health concerns. If you’re looking to find out ‘what illness do I have?’, from symptom-checking smartphone apps to online conversations with real doctors, the […]

Using Technology / The Internet for Health, Dieting & Fitness

How Technology can help Health & Wellbeing Whether you’re feeling a little a little guilty due to over indulgence recently, looking to make your lifestyle healthier or living with a health condition, wellbeing is no doubt at the top of many agendas. Luckily there’s plenty of useful tools out there in the world of technology […]

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What is VAT Relief?

You almost certainly qualify.

Here’s what you need to know, at a glance:

  • ✅ Prices already shown with VAT relief – savings are included
  • ✅ VAT Relief box is automatically ticked at checkout
  • ✅ Just enter the user’s name + condition – e.g. Alzheimer’s, Arthritis, Parkinson’s
  • ✅ Any long-term health condition counts – nearly all our customers qualify
  • ✅ VAT relief also applies to any required subscriptions – claimed at time of subscription registration

That’s it — no paperwork, no medical proof needed!


Who qualifies?

If you’re buying for yourself or someone else with a long-term health condition or disability, you qualify.

Examples include:

  • Alzheimer’s, dementia, Parkinson’s
  • Arthritis, angina, diabetes, COPD
  • Any other ongoing physical or mental health condition
  • Also applies if you’re buying on behalf of a charity
  • Temporary health conditions do not qualify (such as a broken wrist)

👉 In practice, almost every customer qualifies.


How do I Claim?

It’s already done for you:

  1. Go to checkout — the VAT relief box is already ticked.
  2. Enter the user’s full name and the condition (e.g. “Alzheimer’s”).
  3. Pay as normal — VAT is automatically removed.


Important to know

  • Claiming VAT relief is normal and expected — it’s how these products are sold.
  • The government requires us to collect a name + condition, but that’s all.
  • We’ve never known HMRC to challenge or question a claim.
  • It’s only an offence to claim if there is no long-term health condition at all.

👉 In short: If you or the person you’re buying for has any long-term health condition, you qualify.


Questions About VAT Relief?

Sometimes there’s something you need to know before buying

If you’ve got any questions about VAT relief, whether you’re eligible or anything else, our friendly experts are always happy to help.