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Satellite GPS Tracker Setup Guide

Key Info

Here are some key points to remember whilst using your new Satellite GPS Tracker:

  • It’s powered by 4 x AAA batteries which are already in the device.
  • You can use rechargeable AAA batteries if required, we recommend Energizer NiMH.
  • Using the tracker requires a subscription, to pay for the satellite connectivity.

Setup Instructions

Go to www.findmespot.com/activate, click “Begin Activation,” and fill out the information.

Note: the first time you go on the tracking website, you may need to “accept preferences” on the popup window that comes up. You don’t need to change any of these settings before doing so.

  1. Create a username, password, secret answer, etc.
  2. Select “SPOT Trace” from the drop-down.
  3. Enter the ESN number & Auth code (on the back of the quick-start guide which is in the box).
  4. Select which tracking option you’d like. Basic plan, location updates up to every 5 mins. Extreme plan, location updates up to every 2.5 mins.
  5. Accept terms and conditions and accept auto-renew.
  6. Select which features you’d like, e.g. how often the tracker updates.

Firmly press the black power button on the top of the device. Both lights will flash green to show it’s powered on.

Both lights will blink (green and red) until a GPS location is discovered. This should take 3 to 5 minutes. Please go outside if it’s struggling to find a GPS location. The light will stop blinking after 20 minutes to save battery and become less noticeable.

Once GPS has been found, the red light will stop and the green light will blink. You should now be able to click “My Locations” and see your tracker’s location.

Tracker Settings

The device must have its software updated manually after any feature has been added or updated. This can be done by clicking the update icon on the “My Devices” page and plugging it into your computer using the USB cable in the box.

Dock Mode (Optional)

  • This can alert you when the tracker has moved 200m (600ft) in distance from its location.
  • No tracking messages will be sent while it’s within the safe perimeter and in “Dock Mode.”
  • The device will continue to obtain readings from the GPS at whatever rate tracking is set to (2.5 min, 5 min etc.).
  • When two readings are more than 200 meters apart, the device knows it’s on the move and tracking will resume. If the tracker is stationary and motion is low enough that vibration is not detected, tracking can also be suspended due to lack of movement.
  • The device may use up more power in this mode.

Movement Alerts (Optional)

  • You can be alerted when the tracker has moved at all, this is detected through vibration sensors.
  • You can set how long the tracker has to be in one location before you’re alerted that it’s moved.
  • This is not advised for tracking people, as it will just tell you when the device has been touched or picked up.

Status Message (Optional)

  • This can send a message once per day to let you know the tracker is in its usual place.

Power Off Message (Optional)

  • This will send you a message to let you know your device has been powered off.
  • This could be useful if tracking someone with dementia, or a stolen item.

Low Battery Message (Optional)

  • This will send you a message when the tracker’s power level is low.

Third Party GPS Forwarding (Optional)

  • Ignore, not relevant.

That’s it! If you have any questions or issues, please contact our team.

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What is VAT Relief?

You almost certainly qualify.

Here’s what you need to know, at a glance:

  • ✅ Prices already shown with VAT relief – savings are included
  • ✅ VAT Relief box is automatically ticked at checkout
  • ✅ Just enter the user’s name + condition – e.g. Alzheimer’s, Arthritis, Parkinson’s
  • ✅ Any long-term health condition counts – nearly all our customers qualify
  • ✅ VAT relief also applies to any required subscriptions – claimed at time of subscription registration

That’s it — no paperwork, no medical proof needed!


Who qualifies?

If you’re buying for yourself or someone else with a long-term health condition or disability, you qualify.

Examples include:

  • Alzheimer’s, dementia, Parkinson’s
  • Arthritis, angina, diabetes, COPD
  • Any other ongoing physical or mental health condition
  • Also applies if you’re buying on behalf of a charity
  • Temporary health conditions do not qualify (such as a broken wrist)

👉 In practice, almost every customer qualifies.


How do I Claim?

It’s already done for you:

  1. Go to checkout — the VAT relief box is already ticked.
  2. Enter the user’s full name and the condition (e.g. “Alzheimer’s”).
  3. Pay as normal — VAT is automatically removed.


Important to know

  • Claiming VAT relief is normal and expected — it’s how these products are sold.
  • The government requires us to collect a name + condition, but that’s all.
  • We’ve never known HMRC to challenge or question a claim.
  • It’s only an offence to claim if there is no long-term health condition at all.

👉 In short: If you or the person you’re buying for has any long-term health condition, you qualify.


Questions About VAT Relief?

Sometimes there’s something you need to know before buying

If you’ve got any questions about VAT relief, whether you’re eligible or anything else, our friendly experts are always happy to help.